Shipping Policy
Domestic Shipping:
– GemRishi offers free shipping for all orders above 5000 INR within India.
– For orders below 5000 INR, a shipping charge of 250 INR will be applied.
– Domestic shipping is typically completed within 7-10 working days.
International Shipping:
– GemRishi ships to over 100 countries worldwide.
– Free express shipping is provided for orders above INR 1,50,000.
– For orders below INR 1,50,000, customers can choose from Postal Shipping (10-15 days) and Express Shipping (2-10 days) options.
– Shipping charges for specific regions are clearly mentioned on the website.
– Certain courier companies may have restrictions on carrying specific gemstones and jewelry outside India. In such cases, alternative shipping methods will be utilized.
– International shipping is typically completed within 21 days.
Frequently Asked Questions – Shipping within India:
– Days to Dispatch: The time taken to dispatch varies based on the product purchased, customization requests, and additional certificates. Dispatch duration is mentioned on the product page.
– Delivery Time: Delivery to metro cities usually takes 1-3 days, while non-metro areas may take 2-7 days post-dispatch.
– Safety: Shipments are securely packaged and insured at no additional cost.
– Tracking: Customers can track their shipments online using the provided tracking ID.
– Hidden Costs: GemRishi ensures transparency with no hidden costs. All applicable taxes and charges are included in the order total.
Frequently Asked Questions – International Shipping:
– *Countries Covered: GemRishi ships worldwide, offering free express shipping for orders above INR 1,50,000.
– Shipping Options: Customers can choose between Postal Shipping and Express Shipping for orders below the threshold.
– Custom Charges: Customers are responsible for any customs charges or duties incurred.
– Safety and Tracking: International shipments are securely packaged, insured, and trackable online.
– Identification Requirement: In some countries, customers may need to provide identification for customs clearance.
– Restricted Gemstones: Amber and Ammolite are not shipped outside India.
GemRishi strives to provide a seamless shipping experience, ensuring timely delivery and secure handling of all orders, both domestically and internationally. For any further inquiries or assistance, customers can reach out to GemRishi’s customer support team via live chat or phone.